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Telynet B2B

 

Digital omnichannel solution for sales management


The digital ecosystem that drives your sales

In the FMCG industry, efficiency and immediacy drive growth. Telynet B2B stands as the strategic, flexible and deeply tailored solution your business needs to thrive in the digital age. More than just an online store, it's a personalized digital self-service platform that puts control and agility directly in the hands of your customers.

With an intuitive and powerful app, we connect your business with thousands of customers in the traditional channel, wholesalers, distributors, specialty stores, and more. Our technology guarantees a native connection with pre-sales - delivery - digital distributor, ensuring full traceability and a seamless business flow. It turns every interaction into an efficient sales opportunity and elevates the B2B customer experience to a higher standard.

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Digital omnichannel solution at your customers' fingertips

Telynet B2B is the omnichannel digital solution designed to simplify and enhance the relationship with your buyers. We offer a complete experience that allows them to:

  • Place orders in an automated and error-free way.
  • Consult promotions and active campaigns at the moment.
  • Review invoices and historical payment terms.
  • Receive commercial content and personalized push notifications.
  • Access urgent products in an agile , direct, timely and frictionless manner.

This 24/7 self-management capability not only improves the customer experience, but also frees up your sales team's resources to focus on higher-value tasks.

How our solution works: a digital and customizable process

Our platform is designed to be customizable for each client and is structured in key modules that guarantee a smooth and controlled operation:

Personalized access: each customer accesses their specific information:

  • Product portfolio.
  • Commercial conditions.
  • Prices and applicable offers.
  • Promotions and invoices.
Digital ordering: Intuitive digital catalog navigation, product selection and order submission. Suggested order + AI bots are supported to maximize purchase volume.
  1. Promotions and News: Consultation of personalized promotions (Campaigns, Featured Products, Launches, Bundles).
  2. Receive push notifications about promotions, launches, pending payments and personalized messages.
  3. Queries and control: View order and billing history, payment terms, and the ability to set up alerts.
  4. Keep an eye on your stock (emergency channel): Maintain control with an emergency channel for immediate product replenishment, ensuring you never miss an essential sale.

Key benefits: leverage every competitive advantage

Implementing Telynet B2B means investing in an integrated ecosystem that transforms efficiency and profitability. Why choose Telynet B2B?

  • Increasing your sales: Automating orders across all channels and enabling 24/7 ordering.
  • Improving customer experience: With 24/7 digital self-service that provides total autonomy.
  • Activating personalized promotions: According to availability and commercial conditions at the moment, thanks to AI and Machine Learning promotions.
  • Reducing order capture and management errors: Automation eliminates human error, achieving significant cost savings.
  • Streamlining collection: And facilitating billing visibility.
  • Receiving urgent orders: Through the dedicated channel.

Centralizing management: Of points of sale, with full traceability.

Digital Distributor (ReDI )
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Our solution is fully customizable, offers robust, verified APIs, is cross-platform and highly configurable, ensuring easy integration with any ERP. It is an agile and easy to use tool that not only automates orders, eliminates errors, speeds up deliveries, but most importantly, increases your profitability.

Telynet B2B is a strategic, flexible and deeply adapted solution to the business of mass consumption companies. It is the path to digital transformation and sustainable sales optimization.

A day at work with the Telynet B2B APP

told by Ana, a businesswoman from Alicante, Spain

Find out about the solutions offered by Telynet for your sales teams.