The General Data Protection Regulation (Regulation (EU) 2016/679) harmonises Data Protection legislation across the European Union, increasing the protection of individuals and giving them greater control over their personal data.

At TELYNET we have always been concerned about the protection of personal data. Therefore, we have updated our Privacy Policy in order to adjust it to the new regulation and inform you about the changes that affect your rights:

Who is responsible for the processing of your personal data?

TELYNET S.A. (CRE), with registered address at Calle San Rafael 4, 2ª Pt. Local 39 Polígono Industrial de Alcobendas – Madrid, CIF A79108403.

The Data Protection Delegate of TELYNET S.A. is the person in charge of assisting you in any question that may arise regarding the protection of your personal data and to ensure compliance with the legislation on data protection. You can contact him at the following email address: DPO-Telynet@telynet.com

For what purpose do we process your personal data?

The data that TELYNET S.A. collects by different means (website, email, electronic forms or forms and paper documents) within its activity, are processed for the following purposes:

• To inform you of new products and services.
• To maintain the commercial and contractual relationship with Telynet.
• To manage and process any type of request for information.
• To select candidates for a job position.
• To manage and administer the services provided by Telynet.

What channels do we use to obtain your data?

Telynet, obtains personal data through the following channels:

• E-mail
• Directly from the interested party, as well as those provided voluntarily by the interested parties by any means.
• Forms / Questionnaires (Web, electronic or paper format).
• Exchange of business cards.
• Contract of: provision of services; labour; commercial; among others.

To whom will we communicate your data?

Your data will be kept under strict security measures that guarantee their confidentiality and security. Likewise, they will only be passed on to the following entities and for the following purposes:

• The data of clients or interested parties will not be transferred to third parties, unless they are necessary for the provision of the service requested by the client.
• Entities and suppliers that provide services to Telynet for the correct execution of our activities and projects. These entities and suppliers are duly accredited and sign the corresponding data processing contract with us in compliance with current data protection regulations.
• To give you examples of the services provided by our suppliers that may involve the processing of your personal data on behalf of Telynet, we can cite, by way of example and without limitation: multidisciplinary professional services, logistics, legal advice, technological services, IT services, courier and delivery services, maintenance, security and surveillance, advertising and marketing, call centre, etc.
• Public bodies and authorities and Courts and Tribunals when there is a legal obligation to provide the data.
• Likewise, in the international sphere, we communicate personal data (international data transfers) to: Google, Entity located in the United States that provides professional services (Cloud services -Plataform and G-Suite, servers located in the USA), Google has the authorisation of the Spanish Data Protection Agency PD (File No.: TI/00153/2017), so it offers the due guarantees in the processing of personal data.

What categories of data we process

• Identification data
• Academic and professional data
• E-mail and postal addresses
• Commercial information
• Financial data

What are your rights?

Everyone has the right to know if Telynet processes their personal data. You also have the right to:

• Access your personal data,
• Request the rectification of inaccurate data.
• Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected,
• Oppose the processing of your data, for reasons related to your particular situation, requesting that it not be processed by Telynet.
• In certain circumstances, request the limitation of the processing of your data, in which case we will only keep them for the exercise or defence of claims.
• Withdraw, whenever you wish, the consent given, without affecting the lawfulness of the processing that we have carried out prior to such withdrawal.

When you exercise your rights of deletion, opposition, limitation or withdraw your consent, Telynet will stop processing your data, except for compelling legitimate reasons or the exercise or defence of possible claims.

You may exercise all these rights by contacting us at the following addresses: Telynet Calle San Rafael 4, 2ª Pt. Local 39 Polígono Industrial de Alcobendas – Madrid, or if you prefer, by email to the following address: info@telynet.com

Remember that whenever you exercise any of the rights we have set out above, you must enclose with your request a copy of your ID card or equivalent document that allows us to verify your identity.

Likewise, if you are not satisfied with how we have dealt with your rights, you may file a complaint with the Spanish Data Protection Agency, through the website www.aepd.es.

What can you do if you do not want to receive commercial communications?

In accordance with the LSSI, you can unsubscribe from any of the subscription services, as well as express your opposition to receiving advertising information, by sending the word BAJA to the following addresses: info@telynet.com.

What security measures do we apply to personal data?

Telynet S.A., informs you that it applies the necessary security measures to prevent theft, alteration or unauthorised access to the data, taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as risks of varying probability and severity for the rights and freedoms of natural persons.

In the case of outsourced services, we require and ensure that the processor implements appropriate technical and organisational measures to ensure a level of security appropriate to the risks involved, as set out in art. 32 of the General Data Protection Regulation.

We also carry out Impact Assessments on those processing operations that we consider may pose a risk to the rights and freedoms of individuals, in order to implement the necessary and appropriate measures to prevent a breach of confidentiality.