Telesales
Turn your telephone sales into a strategic inside sales operation
Every call, a strategic sales opportunity
In the mass consumption environment (CPG/FMCG), where portfolios are extensive and the need for customer contact is agile and constant, telephone management must be a revenue driver, not a mere support. Telynet Telesales is designed to transform your telephone management into a strategic operation, aligning promotions, stock and commercial objectives.
We are the ideal solution for Inside Sales teams and for companies that work with high volume dynamics. Telesales offers an easy and centralized interface for managing contacts, orders and follow-ups, ensuring that every call becomes an efficient sales opportunity.
Commercial coverage at lower cost
Many organizations face crucial challenges when managing their telesales.
Telynet Telesales solves these problems through integration and operational intelligence:
THE COMMON PROBLEM:
THE TELYNETSOLUTION :
STRUCTURED CALLING PLAN
Guided to maximize effective talk time
TRACKING OF CALLS, ORDERS AND RESULTS BY SALESPERSON
We guarantee full traceability
INTEGRATED ECOSYSTEM
SFA, B2B, Developer, Delivery and Autosales. Sharing customers, business rules and promotions
COMMERCIAL COVERAGE AT LOWER COST
Ideal for low density or rotational areas where physical displacement is not cost-effective
Efficiency and cost reduction
The adoption of Telynet Telesales offers operational advantages that translate directly into higher profitability:
- Call automation: We offer an integrated agenda with customer prioritization, based on frequency and buying behavior, optimizing the salesperson's time.
- Full traceability: A call log with detailed results, essential for better effectiveness analysis and Inside Sales control.
- Real-time Ordering: Enables quick and easy order capture, either during or immediately after the call, streamlining fulfillment.
- Multi-customer management: Total and centralized access to all customers assigned to the telesales team.
- Lower operating costs: Allows effective sales without the need for physical travel, which is key to budget control and profitability in hard-to-reach areas.
Solve and transform
Our solution adapts 100% to your way of working, guaranteeing a frictionless, fast and compatible implementation with your current system.
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100% adaptability: It works autonomously, or integrated into the Telynet ecosystem. You have the possibility to work within HYDRA.
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Adapts to your operation: Allows you to activate profiles, routes or agendas from our Commercial ERP according to your specific needs.
In addition, we are part of the Telynet ecosystem. We are the only provider and platform for multiple aligned channels: SFA, B2B, Developer, Delivery, Autosales and Telesales, ensuring that your omnichannel strategy is consistent across all touch points.