PRE-SALE

TelyNET sales SUITE 360 replicates the same rules of your business, applied in ERP systems for the calculation of online prices, promotions and discounts.

Offering a comprehensive mobile sales system, allowing the salesperson not only to take orders, but to go one step further to make a perfect pre-sale.

It includes additional functionalities such as standard or suggested orders, inclusion and exclusion lists for customer assortment control, stock control and product status in the different manufacturing plants and warehouses, price and stock captures at the point of sale, collection and outstanding debt management and digital product catalogue.

All this together with the necessary information for the preventive agent to manage and negotiate with the customer based on order history, outstanding debt, usual products consumed, order and delivery portfolio, sales in recent months, etc.

In addition, by capturing coordinates, controlling customer presence with BIDI codes, recording the duration of the visit, the system presents the theoretical route versus the real route taken by the salesperson.

DIRECT SALE/SELF-SALE

Omnichannel solution that replicates the same business rules that are applied in ERP systems for online pricing, promotions and discounts, offering a comprehensive mobile sales system.

Direct Salespeople have a job that is a mix between that of a Pre-Salesperson and a Distributor. They therefore need a tool that provides them with the same information and functionality that a pre-salesperson needs and at the same time helps them to control the products they carry in their vehicle like a delivery person.

With the TelyNET sales SUITE 360º Vertical, the delivery person carries all the commercial terms and conditions (prices, discounts, promotions) on their mobile device to apply to their customers when making an order, replicating the same conditions that are applied in the ERP, in short, a complete advanced sales system. This enables invoicing at the point of sale by generating documents with the corresponding invoice number to be digitally signed by the customer and delivered directly or via email.

It has a complete stock control system for lorries on mobile devices that allows product loading and unloading, regularisations and inventory, all with the option of configurable batches per product for product traceability control.

It has the necessary sales information, from order history, outstanding debt, assortments, order book, sales in recent months, etc. accompanied by an agile introduction of the products, including barcode scanning to make the work of typing an order as fast as possible.

In addition, by capturing coordinates, controlling customer presence with BIDI codes, recording the duration of the visit, the system presents the theoretical route versus the real route taken by the salesperson.

DELIVERY

Apart from the difficulties that often arise when delivering orders, we often find that due to errors or changes of opinion by our customers, deliveries cannot be made. The TelyNET sales SUITE 360º Sales Vertical allows the delivery person to make modifications to invoices at the point of sale, generating returns and new invoices automatically. A simple change of a line in the invoice for the delivery person is the generation of the necessary documents for the ERP system.

To do this, the delivery person carries all the commercial terms and conditions (prices, discounts, promotions) on their mobile device to apply to their customers when making a change to the invoice, replicating the same conditions that are applied in the ERP, in short, a complete advanced sales system.

With warehouse and lorry management, orders are dispatched from the Back Office and assigned to the delivery drivers, allowing them to carry the invoices generated or to invoice at the terminals. This dispatch can be automatic or manual, and can in any case be modified and adjusted to the needs of daily work.

Telesales

In order to be able to make a telephone sale, the salesperson must have as much information as possible when managing it. The TelyNET sales SUITE 360º Sales Vertical has complete customer information, from their sales, usual products, applicable promotions, outstanding debt, points and loyalty, etc. in addition to all the information gathered in other calls or visits to the customer. In this way, Telesales can anticipate the customer to suggest or even negotiate with them for a better deal and adjust their proposals to the customer’s profile.

All this with a system that shows you who and when to call and allows you to enter the order using all the commercial terms and conditions that apply in the ERP.

PAYMENT

TelyNET sales SUITE 360º integrates payment by CARD into its solution for all customers who need it. Here is a video showing how our customers use it.